Privacy policy.

Privacy Policy for BEL Chemicals

Effective Date: 03/07/2025

At BEL Chemicals we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our vehicle cleaning products.

By using our services or website, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

A. Personal Information:

Name
Email address
Postal address
Phone number
Payment information (credit card details, billing address, etc.)
Order history

B. Non-Personal Information:

Browser type and version
Device type
IP address
Geographical location
Pages viewed on our website
Time spent on pages

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To Process Transactions: To process your orders, manage payments, and fulfill shipping requirements.
To Improve Our Services: To better understand how our products and website are used, and to improve the customer experience.
To Communicate With You: To send order confirmations, promotional emails, newsletters, or customer service inquiries.
To Comply with Legal Requirements: To meet any legal obligations and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

Secure Socket Layer (SSL) encryption technology for transmitting payment and personal data.
Regular security audits of our website.
Restricted access to your data to authorized personnel only.

While we take reasonable precautions to protect your information, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in processing orders, shipping products, or sending marketing communications.
Legal Compliance: If required by law or legal process, we may disclose your information to comply with a subpoena, court order, or other legal obligation.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These tools help us:

Remember your preferences and settings
Analyze website traffic and user behavior
Personalize content and advertisements

You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal data we have about you.
Correction: You can correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Opt-Out of Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at belchem@belw.net.au.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.

8. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.